At Perioq by SJP (operated by SJP Terralab Resources), we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

By using our website, purchasing our products, or engaging with our services, you agree to the terms outlined in this Privacy Policy.

1.Information We Collect
We collect personal information to provide better services and improve your shopping experience. The types of information collected include:

Personal Identification Data

• Full Name
• Email Address
• Contact Number
• Billing and Shipping Address
• Payment Information (processed securely)

Transaction Data

• Purchase History
• Order Details
• Product Preferences

Technical Data

• IP Address
• Browser Type and Version
• Device Information
• Website Usage Statistics (via cookies and analytics tools)

Communication Data

• Feedback, Reviews, and Inquiries
• Correspondence through email, WhatsApp, or live chat

2.How We Use Your Data
Your data is used to enhance your experience with Perioq by SJP. The purposes include:
Order Processing – To fulfill orders, process payments, and deliver products.
Customer Service – To respond to inquiries, manage returns, and address complaints.
Marketing – To send promotional materials, exclusive offers, and newsletters (with your consent).
Website Improvement – To analyze site usage and improve functionality.
Legal Compliance – To comply with legal obligations and protect against fraud.

3.How We Share Your Data
We do not sell or rent your personal data. However, data may be shared with:
Service Providers: Shipping partners, payment processors, and IT service providers.
Legal Authorities: When required by law, court order, or regulatory obligations.
Business Partners: For promotional collaborations (with your consent).

4.Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Data related to purchases may be retained for tax and accounting purposes.

5.Security Measures
We implement strict security measures to safeguard your personal data, including:
Encrypted payment gateways
Secure servers and firewalls
Restricted access to sensitive data

However, no internet-based transaction is entirely risk-free. You are responsible for keeping your login credentials confidential.

6.Your Rights Under PDPA
Under the Personal Data Protection Act (PDPA) 2010, you have the right to:
Access Your Data – Request details of the personal data we hold about you.
Correct Inaccuracies – Update or rectify any incorrect or outdated information.
Withdraw Consent – Opt-out of marketing communications or data processing (except where required by law).
Delete Data – Request the deletion of your personal information when it is no longer necessary for business or legal purposes.

To exercise these rights, please contact us at:
Email: letstalk@perioq.my
WhatsApp: +60122129945

7.Cookies and Tracking Technologies
Our website uses cookies to improve functionality, enhance user experience, and track website traffic. You can disable cookies in your browser settings, but this may affect certain features of the site.

8.Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.

9.Children’s Privacy
Perioq by SJP does not knowingly collect personal data from individuals under the age of 18. If we discover such information has been collected without parental consent, we will delete it immediately.

10.Changes to Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our business practices or legal requirements. Any significant changes will be notified via email or posted prominently on our website.

11.Contact Us
For questions or concerns regarding this Privacy Policy, please contact:
Email: letstalk@perioq.my
WhatsApp: +60122129945